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Social CRM
Results: 116

#	Item
101	Tips for Social Media Success  Have an integrated, holistic and cross-channel vision  Add to Reading List Source URL: sfp.ucdavis.edu Language: English - Date: 2014-02-21 17:33:24 Management Social CRM Sales Performance indicator ECRM Customer relationship management Marketing Business Customer experience management
102	Protecting Data and Privacy in the Cloud Contents 1 Add to Reading List Source URL: download.microsoft.com Language: English - Date: 2014-06-09 13:50:23 Centralized computing Computer security Information technology management Social issues Cloud computing security Microsoft Dynamics CRM Trustworthy computing Consumer privacy Azure Services Platform Cloud computing Computing Privacy
103	What is social media? Robin Riat, CRM Central Plains Region, Kansas City National Archives and Records Administration Add to Reading List Source URL: archives.gov - Date: 2009-11-20 16:30:47
104	data s h e e t CRM, Social and Knowledge A roadmap of nearterm and longer-term initiatives is put in place to advance your Add to Reading List Source URL: www.teletech.com Language: English - Date: 2014-05-29 09:00:43 Electronic commerce Customer relationship management Customer experience Interactive voice response Loyalty business model ECRM Oracle CRM Marketing Business Customer experience management
105	CUSTOMER RELATIONSHIP MANAGEMENT WHAT’S INSIDE This booklet is designed to help small and medium business Add to Reading List Source URL: www.onebusiness.ca Language: English - Date: 2013-07-19 15:53:28 Customer relationship management Social CRM Customer experience Top-of-mind awareness Contact manager Microsoft Dynamics ECRM Oracle CRM Marketing Business Customer experience management
106	PDF Document Add to Reading List Source URL: www.eloqua.com Language: English - Date: 2013-11-26 18:09:39 Social CRM Customer relationship management Top-of-mind awareness Customer experience Sales force management system Contact manager Lithium Technologies Giffgaff ECRM Marketing Business Customer experience management
107	Adrian Chan Accomplished social media consultant, strategist, and specialist in social interactions and online practices. Innovative blogger, design thinker, writer and visual conceptualizer to social media applications. Add to Reading List Source URL: www.gravity7.com Language: English - Date: 2011-04-19 15:47:56 Mass media Information society Humanâ€“computer interaction Marketing Customer experience management Social media Social software Social CRM Online community Technology Social information processing Internet culture
108	Heartbeat Unparalleled Social Listening Platform What you need to know, when you need to know it. Heartbeat is a real-time social media monitoring and engagement platform that collects all relevant online conversations Add to Reading List Source URL: www.sysomos.com Language: English - Date: 2014-04-05 06:04:29 Sysomos Computing Technology Customer experience management Text analytics Twitter Social CRM Dashboard Sentiment analysis Social media Natural language processing World Wide Web
109	Microsoft Word - BlueCamroo-Social-CRM-Release-Notes-Apr-2014.docx Add to Reading List Source URL: www.bluecamroo.com Language: English - Date: 2014-04-30 21:32:19 Business Groupware Management Workflow Workbench Task Email Project management software System software Project management Software
110	Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House Add to Reading List Source URL: www.socialmediathinklab.com Language: English - Date: 2014-02-06 04:48:10 Consumer behaviour Business intelligence Electronic commerce Customer relationship management Top-of-mind awareness Social CRM Customer engagement Co-creation Relationship marketing Marketing Business Customer experience management

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